Shipping & Delivery Policy
Effective Date: July 17, 2026
Thank you for shopping with Big Choice Shoes. We are committed to delivering your order safely and on time.

Order Processing
Orders are processed within 1–2 business days after payment confirmation or COD verification.
Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping
We deliver across India through trusted courier partners.
Shipping charges, if applicable, will be displayed during checkout.
Delivery Time
Estimated delivery times are:
Metro Cities: 3–5 business days
Other Cities & Towns: 4–7 business days
Remote Areas: 5–10 business days
Delivery times are estimates and may vary depending on your location and courier service.
Order Tracking
Once your order is shipped, you will receive a tracking ID or tracking link via SMS, WhatsApp, email, or other available communication methods.
Delivery Attempts
If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the order, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.
Delays
Unexpected delays caused by weather conditions, public holidays, courier issues, natural disasters, or other circumstances beyond our control may affect delivery timelines.
Damaged Package
If your package appears damaged or tampered with at the time of delivery, please record an uncut 360° unboxing video and contact our customer support within 48 hours of receiving the order.
Contact Us
For any questions regarding shipping or delivery, please contact our customer support using the contact details provided on our website.