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Orders are typically delivered within 3–7 business days, depending on your location.
Start a return from your order confirmation email or account page within 3 days of delivery. Items must be unused and in original packaging.
Refunds are processed within 5–7 business days after we receive and inspect your return. The funds may take a few extra days to appear on your statement.
Contact us within 72 hours with an uncut 360° unboxing video (from before opening the package until the product is fully unpacked). Claims without this video cannot be processed.
You can reach us through WhatsApp, email, or by visiting our store during business hours.